The following terms of service and conditions (“Terms and Conditions”) are signed between QUANTEEC, as identified hereafter in Section 21 “Contact details of QUANTEEC” and the Client, as identified hereafter in the order form (the “Client”, “you”). We use the terms “QUANTEEC”, “we”, “our”, “ours” indifferently referring to QUANTEEC.
Capitalized terms will have the meanings as set forth hereafter in the Section 21 “Definitions”. We recommend you to read carefully the Terms and Conditions before accessing and using our peer-to-peer web tool and Solution.
By confirming your payment methods or by executing the order form, you are agreeing to the Terms and Conditions. Precisely, your acceptance of the Terms and Conditions is materialized through the “I accept” click on https://panel.quanteec.com/ and/or with the signature of the order form.
By accepting these Terms and Conditions, you confirm to have reached or exceeded the age of majority in your region, province or state and that you have given us permission to allow any minor in your care to use the Services.
You must not erase or modify data on our website, fraudulently enter data, or alter its functioning. You cannot use our Solution for illegal or unauthorized purposes or violate any laws in your jurisdiction. You are prohibited from transmitting viruses, worms, or malicious code into any system managed by QUANTEEC.
The Agreement comes into force when the Client subscribes to QUANTEEC’s Services, which is at the signature date of the order form by the Client.
The purpose of the Agreement is for QUANTEEC to provide Services to the Client in consideration of payment. Services include:
Services are accessible without interruption except in cases of force majeure and subject to hosting and internet providers. Clients can access the Solution at register.quanteec.com and the Back-Office at panel.quanteec.com.
QUANTEEC is not responsible for the legality of content streamed via its Services or for internet performance. You may not use the Services for illegal purposes, harassment, submitting false data, spreading malware, spamming, obscene or discriminatory content, or circumventing security measures.
The Solution remains QUANTEEC’s property. QUANTEEC may, at its cost, obtain rights for continued use or modify the Solution to avoid infringement. Guarantees do not apply if infringement results from third-party software, misuse, or failure to implement recommended updates.
QUANTEEC is liable only for direct and foreseeable damages arising solely from its breach. Liability is capped at the amount paid by the Client in the 12 months preceding the event. Indirect losses (profit, data, opportunity, etc.) are excluded.
The Client undertakes to pay fees monthly (EUR, excl. taxes) based on consumption (TB) or maximum users per month. Travel expenses, technical assistance, and new features are invoiced separately. QUANTEEC may modify prices with three (3) months’ notice. Non-payment may result in late fees, immediate payment of remaining amounts, and possible termination.
QUANTEEC retains ownership of all intellectual property rights in the Solution (Plug-in, Back-Office, Documentation). Provision of Services does not transfer ownership.
The Client receives a worldwide, non-exclusive, non-transferable license to use the Solution for the duration of the Agreement. This includes:
QUANTEEC may access Benchmark Data for support, maintenance, or improvements. Client Reports (Analytics) belong to the Client. Third-party software may be required and is subject to the publishers’ terms. QUANTEEC trademarks and logos remain its exclusive property.
The Agreement is effective for one (1) year from the effective date. It renews automatically for successive one-year terms unless either party gives three (3) months’ notice before renewal.
Support is available Monday to Friday, 9:00–18:00 (Bordeaux time) at contact@quanteec.com. The Client must report anomalies with sufficient detail. QUANTEEC classifies anomalies as Blocking, Major, or Minor and undertakes best efforts to correct them.
Updates are provided during the Agreement. New features may be invoiced separately. Maintenance excludes cases such as refusal of updates, misuse, unauthorized interventions, network failures, or unpaid invoices.
Once a year, the Client may audit the Services at its own expense with 15 days’ prior notice. The audit may verify compliance with contractual and data protection obligations. A report must be provided to QUANTEEC. All costs are borne by the Client.
QUANTEEC may use subcontractors, including affiliates, and remains responsible for their performance.
Each Party acts as an independent data controller. Personal Data processed includes Employees’ data and Users’ login data (IP address and city). QUANTEEC may process connection data to ensure proper functioning of the peer-to-peer system. IP addresses are hashed after ~1 second.
Users must be informed that their IP and city may be visible for the system to function. Employees’ data (name, email, phone, position, address) may also be processed for contractual and regulatory purposes. Each Party ensures compliance and may transfer data to service providers under appropriate agreements.
Either Party may terminate with three (3) months’ notice before the anniversary date. Upon termination, access to the Solution ends. The Client’s account and data are deleted under data protection regulations, except for reversibility conditions.
Within one month of activation of the first account, the Client must sign an Acceptance Report or report anomalies. If Blocking or Major anomalies are reported, QUANTEEC will correct them. Failure to sign within the period or moving to production implies unreserved acceptance of the Solution.
Upon termination, the Client has a fifteen (15) day reversibility period to retrieve its data. During this time, a limited version of the Solution is accessible. Reversibility is at the Client’s expense and does not involve any transfer of QUANTEEC’s intellectual property, know-how, or tools. After this period, the Client’s account and data are deleted.
QUANTEEC is not liable in cases of force majeure (e.g., strikes, pandemics, natural disasters, cyberattacks, failures of telecom or energy providers). Obligations are suspended for as long as the force majeure lasts, except payment obligations.
Both Parties agree to keep confidential all legal, commercial, technical, strategic, and financial information shared in connection with the Agreement. This obligation lasts for the duration of the Agreement and two (2) years after termination. Exceptions apply for information that is public, obtained lawfully from third parties, or required by law.
The Client may not use QUANTEEC’s name, marks, or logos without written consent. Unless otherwise agreed, QUANTEEC may list the Client as a commercial reference in its documents and communications.
The Agreement is governed by French law. Disputes are subject to the exclusive jurisdiction of the courts within the Paris Court of Appeal, including emergency or protective proceedings.
QUANTEEC SAS, registered in the Bordeaux Trade and Companies Register (SIREN 824 004 014)
Registered office: 9 rue de Condé, 33000 Bordeaux, FRANCE
Represented by Mr Daniel Négru
Email: contact@quanteec.com | Phone: +33 (0)6 80 32 97 05
Capitalized terms used in these Terms and Conditions have the following meanings:
